Developing a New E-commerce Ready Website for CLS

We have been supporting CLS for years with public relations, and, knowing the business throughout, we redeveloped their existing website to a modern standard of web design.

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The CLS website had significantly slowed down after seven years without re-development. Having worked with CLS for several years at this stage, we proposed a design overhaul, leveraging on our knowledge of the brand and their services.

For this project, it was important to have zero down time during the switch, as well as having a proper URL redirect for all pages to avoid broken links. We simplified the navigation structure, rewrote existing contents, implemented strategic CTA for lead capturing, integration with internal CRM, and implemented technical SEO throughout the website, among others.

We then integrated the e-commerce functionality on the website, enabling direct purchases using credit cards. At the height of the pandemic, CLS could offer COVID testing through calendar booking modules on the new website that synchronised with the internal staff Outlook calendar for availability slots.

The website redesign was created for the client in combination with the Google Search Ads (PPC) campaign, email campaign with MailChimp, social media management, on top of the existing PR activities for a complete PR and marketing